Our systems will be undergoing scheduled maintenance on the evening of Saturday, February 18 to Sunday, February 19.  Services will be established on February 19. If you need to report a claim during the scheduled maintenance, we can be reached at 1-866-464-2424. To get a quote, please call. If you’d like to access our online tools, including the Client Centre and mobile app, please check back at a later time.

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We are here to help. We are currently experiencing a high call volume and apologize for the longer than usual wait times. If you’re a customer impacted by the storm such as water damage, wind damage or power outages, you can report a claim any time online via Client Centre or on your mobile device through the Intact Insurance App. For immediate assistance, please call us at 1-866-464-2424.

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Property repair contractors

Our Rely Network® of professional restoration contractors works quickly to repair your business using quality materials. They’re so good, their work is guaranteed for as long as you own your business.

These professionals agree to:

  • Give our customers priority service
  • Use only the quality materials to do the job
  • Review and explain the estimate before starting repairs, and keep you informed throughout the process on how long the repairs will take
  • Make sure the work area is left clean and tidy when the job is done
  • Provide you with the Intact Insurance Rely Guarantee upon completion

Auto repair shops

With our Rely Network® of certified repair shops, you can be sure of high-quality, consistent service. The repairs are guaranteed for as long as you own your business vehicle.

Every shop in our network must:

  • Employ licensed technicians who regularly participate in specific training programs
  • Have the appropriate technology to provide estimates and repair the newest vehicles
  • Be recognized for providing excellent customer service
  • Participate in our customer satisfaction surveys and agree to regular inspections by Intact Insurance
  • Arrange for a replacement vehicle if needed, and ensure your vehicle will be ready when promised and cleaned inside and out