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IMPORTANT: Our phone system is temporarily not available, but we are fully operational. We are working to restore access and apologize for the inconvenience. To start a claim, or access your insurance documents, please visit your Client Centre or use our app.

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Client Centre

Convenient, secure and user-friendly access to your insurance.

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Access your insurance 24/7 with Client Centre
  • Convenient
    With Client Centre, you save time by accessing your insurance info online. Make payments, file a claim, and check your insurance documents 24/7 from any device
  • Secure
    Use Intact Insurance Online Services with complete confidence. Secure access prevents fraud and protects your personal information
  • User-friendly
    With Client Centre, you can find the information you need quickly and easily

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Access your insurance information and much more through Intact Insurance Online Services. Don't have an online profile yet? Sign up now to benefit from all the features! 

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Get a quote now. Enjoy great insurance coverage and online services with Intact Insurance. 

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Discover the Intact Insurance app features 

Access your insurance wherever you are. Discover insurance at your fingertips with the Intact Insurance app.  
 
  • Insurance documents
    View and download your insurance contracts, proof of insurance, policy summaries and additional coverage
  • Claims
    Submit your auto and home insurance claims online in Client Centre. Add photos, invoices and other relevant details to speed up the process
  • 100% digital
    Go 100% digital with Client Centre! Receive fewer paper documents, while also helping the environment. Pay your insurance installments and access your payment schedule, payment amounts and account status at any time

Over 600 000 clients use the app.

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FAQ

Yes, you’ll receive your proof of insurance in the mail. You can also access the digital version directly via the Intact Insurance App.   

Does the environment matter to you? It matters to us too. When you choose “100% digital” in the Profile section of the Intact Insurance App or Client Centre, the only paper document we will send you will be your proof of auto insurance. Otherwise, we will notify you by email you concerning every other transaction or change; your insurance documents in Client Centre will then reflect these changes.   

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