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Roadside assistance

Get help fast, when you need it. Ask your insurance representative about roadside assistance1 and add it to your car insurance policy. 

To get roadside assistance immediately, request service through our app or call 1-844-428-2020.

Drive worry-free with roadside assistance

When you’re driving your vehicle, you can set your mind at ease with roadside assistance from Intact Insurance. Available at a very competitive price, this service lets you get help quickly in case of trouble.

It can happen to anyone: an empty gas tank, drained battery, or various kinds of incidents that occur while you’re out on the highways and byways. But thanks to our roadside assistance program, we’ll get you back on the road in no time, wherever you’re located, 24/7.

Our roadside assistance comes with a variety and services that can help you need help on the road, 24 hours a day, regardless of car type or location:

  • Towing service for your vehicle to the nearest service station (up to a distance of 50 km) 
  • Battery service (jump-starting your battery)
  • Unlocking your car doors 
  • Flat tire change or equipping your spare tire
  • Fuel delivery (up to 10 liters) 
  • Winching

With the Intact Insurance App, help is on the way
 

Make sure to download the Intact Insurance app, so you are ready for whatever life throws your way.

You can easily request roadside assistance from the app, without placing a call. When you're requesting service, your location and insurance policy information will be automatically filled in!

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To get roadside assistance immediately, request service through our app or call 1-844-428-2020

Want to know how to request roadside assistance through the app?

Head over to our user guide to learn everything about the roadside assistance feature in the Intact Insurance app!

FAQ

Intact Insurance offers roadside assistance as an endorsement to your car, motorcycle, ATV, snowmobile and RV insurance policy at a very competitive price. Ask your broker about Intact Insurance roadside assistance and start driving worry free! 

To request roadside assistance, call 1-844-428-2020 or use the Intact Insurance app.

Roadside assistance is an optional coverage that can be added to your car, RV, motorcycle, snowmobile and ATV insurance policy. It provides 24/7 help on the road if you need towing, jump-starting your battery, unlocking your car doors, changing a flat tire, delivering gas and winching.  

When you reach out to our roadside assistance service, you’ll first be asked if you’re safe. Then, you’ll confirm the location of your vehicle, your contact details, your preference for follow up (phone or SMS) and other information about your vehicle. You’ll also let us know which service you require, for instance, unlocking your car doors. We’ll follow up with you shortly after your request to confirm the estimated time of arrival of your roadside assistance.  

The roadside assistance endorsement allows you to request up to 4 roadside assistance services per year. Jump-starting your car would not incur any fees if you have the roadside assistance endorsement on your insurance policy, and haven’t used up your 4 services yet.

No, you can only add roadside insurance as an add-on to your vehicle insurance policy at a competitive price. Ask your insurance representative about roadside assistance!

Didn’t find what you were looking for?

Talk to a broker

You would like to know more about roadside assistance? Don’t hesitate to reach out to your insurance broker, they’re here to help. Ask a representative today about adding roadside assistance to your insurance policy to get help fast, when you need it.