Skip to main content

Our systems will be undergoing scheduled maintenance on the evening of Saturday, February 18 to Sunday, February 19.  Services will be established on February 19. If you need to report a claim during the scheduled maintenance, we can be reached at 1-866-464-2424. To get a quote, please call. If you’d like to access our online tools, including the Client Centre and mobile app, please check back at a later time.

Regional alert is disabled

Intact Service Centre™

We manage your auto claim repairs from start to finish

We take care of details, so you don't have to

Intact Service Centre is your one-stop claim repair shop. You simply drop off your damaged vehicle and drive off in the rental car we’ve arranged for you. The process is fast, simple, and incredibly convenient. 

We’ll handle the repair process using selected our Rely Network repair shops and guarantee your repair for as long as you own your vehicle.* We’ll also re-inspect your repairs before handing your vehicle back over to you. 

car

Manage your auto claim repair in 3 easy steps

  • Step 1

    Report your auto claim to an Intact Insurance claims adjuster who will determine if one of our select Intact Service Centre locations is right for you.

  • Step 2

    Bring your damaged vehicle to Intact Service Centre and drive off in the rental car we’ve arranged for you.

  • Step 3

    After your repairs have been completed by a trusted Rely Network repair shop, you simply pick up your vehicle at Intact Service Centre and get back on the road.

FIND YOUR SERVICE CENTRE

Find our locations in:
Aurora Service Centre

23, Allaura Blvd, Aurora, ON, L4G 3N2

24/7 Claims Service line: 1-866-464-2424
Opening hours
Monday-Friday:
8 a.m. - 5 p.m.
Saturday-Sunday:
Closed
Hamilton Service Centre

198, John St. S, Hamilton, ON, L8N 2C6

24/7 Claims Service line: 1-866-464-2424
Opening hours
Monday-Friday:
8 a.m. - 5 p.m.
Saturday:
9 a.m. - 1 p.m.
Sunday:
Closed
London Service Centre

1052, Brydges street, London, ON, N5W 2B4

24/7 Claims Service line: 1-866-464-2424
Opening hours
Monday-Friday:
8 a.m. - 5:30 p.m.
Saturday:
9 a.m. - 12 p.m.
Sunday:
Closed
Ottawa Service Centre

1837 Woodward Dr., Ottawa, ON, K2C 0P9

24/7 Claims Service line: 1-866-464-2424
Opening hours
Monday-Friday:
7:00 am to 7:00 pm
Saturday:
9:00 am - 5:00 pm
(Excluding certain holidays)
Toronto Service Centre

64 Fordhouse Blvd, Toronto, ON, M8Z 5X7

24/7 Claims Service line: 1-866-464-2424
Opening hours
Monday-Friday:
7:00 am - 7:00 pm
Saturday:
9:00 am - 5:00 pm
(Excluding certain holidays)
Waterloo Service Centre

165, Weber St. S, Waterloo, ON, N2J 2B1

24/7 Claims Service line: 1-866-464-2424
Opening hours
Monday-Friday:
8 a.m. - 5 p.m.
Saturday-Sunday:
Closed
Gatineau Service Centre

995, Vernon street, Gatineau, QC, J9J 3K4

Service line: 819-684-9646
Opening hours
Monday-Thursday:
8 a.m. - 5 p.m.
Friday:
8 a.m. - 3 p.m.
Saturday:
9 a.m. - 12 p.m.
(On appointment)
Sunday:
Closed
Hochelaga Service Centre

3020, Hochelaga street, Montréal, QC, H1W 1G2

Service line: 438-381-3020
Opening hours
Monday-Thursday:
7 a.m. - 5 p.m.
Friday:
7 a.m. - 3 p.m.
Saturday-Sunday:
Closed
Laval Service Centre

2480, Curé-Labelle blvd., Laval, QC, H7T 1R1

Service line: 450-682-0690
Opening hours
Monday-Thursday:
8 a.m. - 12 p.m. and 1 p.m. - 4:30 p.m.
Friday:
8 a.m. - 12 p.m.
Saturday-Sunday:
Closed
Montreal-East Service Centre

11 700, Sherbrooke street East, Montreal, QC, H1B 1C4

Service line: 514-645-6601
Opening hours
Monday-Friday:
7:30 a.m. - 5:30 p.m.
Saturday-Sunday:
Closed
Montreal West (Dorval) Service Centre Plus

2020 Transcanadienne, Suite 101, Dorval, QC, H9P 2N4

24/7 Claims Service line: 1-866-464-2424
Opening hours
Monday-Friday:
7 a.m. - 7 p.m.
Saturday:
By appointment only
Sunday:
Closed
Quebec Service Centre

8131, Wilfrid Hamel boul., Québec, QC, G2G 0H5

Service line: 418-872-2842
Opening hours
Monday-Friday:
8 a.m. - 5 p.m.
Saturday-Sunday:
Closed
Saint-Hyacinthe Service Centre

17 550, Saint-Louis avenue, Saint-Hyacinthe, J2T 3H1

Service line: 450-771-7550
Opening hours
Monday-Thursday:
7 a.m. - 12 p.m. and 1 p.m. - 5:30 p.m.
Friday:
8 a.m. - 12 p.m.
(Customer service only)
Saturday-Sunday:
Closed
Trois-Rivières Service Centre

1750, Charbonneau Street, Trois-Rivières, G9A 5C9

Service line: 819-377-3145
Opening hours
Monday-Thursday:
7:30 a.m. - 12 p.m. and 1 p.m. - 5 p.m.
Friday:
7:30 a.m. - 1 p.m.
Saturday-Sunday:
Closed
Calgary Service Centre

Bay 7 – 2220 32nd Avenue NE, Calgary, AB, T2E 6T4

24/7 Claims Service line: 1-866-464-2424
Opening hours
Monday-Friday:
7:00 am - 7:00 pm
Saturday:
9:00 am - 1:00 pm
Sunday:
Closed

Peace of mind with high quality repairs

The Rely Network is a certified repair shops network that guarantees you high quality repairs for as long as you own your home or vehicle*. 

Learn more