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Our systems will be undergoing scheduled maintenance on the evening of Saturday, February 18 to Sunday, February 19.  Services will be established on February 19. If you need to report a claim during the scheduled maintenance, we can be reached at 1-866-464-2424. To get a quote, please call. If you’d like to access our online tools, including the Client Centre and mobile app, please check back at a later time.

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Enjoy an enhanced experience and exclusive features in the Intact Insurance app.

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Personal insurance

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Personal insurance

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Home quote This link will open in a new window. Home quote This link will open in a new window.
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Business insurance

Commercial vehicle This link will open in a new window. Commercial vehicle This link will open in a new window.
Property and liability This link will open in a new window. Property and liability This link will open in a new window.
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Get coverage that’s tailored to you!

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Talk to a broker

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Make it Intact

Intact Service Centre™

We manage your auto claim repairs from start to finish

Find your service centre Find your service centre
We take care of details, so you don't have to

Intact Service Centre is your one-stop claim repair shop. You simply drop off your damaged vehicle and drive off in the rental car we’ve arranged for you. The process is fast, simple, and incredibly convenient. 

We’ll handle the repair process using selected our Rely Network repair shops and guarantee your repair for as long as you own your vehicle.* We’ll also re-inspect your repairs before handing your vehicle back over to you. 

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Manage your auto claim repair in 3 easy steps

  • Step 1

    Report your auto claim to an Intact Insurance claims adjuster who will determine if one of our select Intact Service Centre locations is right for you.

  • Step 2

    Bring your damaged vehicle to Intact Service Centre and drive off in the rental car we’ve arranged for you.

  • Step 3

    After your repairs have been completed by a trusted Rely Network repair shop, you simply pick up your vehicle at Intact Service Centre and get back on the road.

FIND YOUR SERVICE CENTRE

Find our locations in:
Toronto - Intact Service Centre™

64 Fordhouse Blvd, Toronto, ON, M8Z 5X7

24/7 Claims Service line: 1-866-464-2424
View map and details
Opening hours
Monday-Friday:
7:00 am - 7:00 pm
Saturday:
9:00 am - 5:00 pm
(Excluding certain holidays)
Aurora Service Centre

23, Allaura Blvd, Aurora, ON, L4G 3N2

24/7 Claims Service line: 1-866-464-2424
View map and details
Opening hours
Monday-Friday:
8 a.m. - 5 p.m.
Saturday-Sunday:
Closed
Ottawa - Intact Service Centre™

1837 Woodward Dr., Ottawa, ON, K2C 0P9

24/7 Claims Service line: 1-866-464-2424
View map and details
Opening hours
Monday-Friday:
7:00 am to 7:00 pm
Saturday:
9:00 am - 5:00 pm
(Excluding certain holidays)
Hamilton Service Centre

198, John St. S, Hamilton, ON, L8N 2C6

24/7 Claims Service line: 1-866-464-2424
View map and details
Opening hours
Monday-Friday:
8 a.m. - 5 p.m.
Saturday:
9 a.m. - 1 p.m.
Sunday:
Closed
Waterloo Service Centre

165, Weber St. S, Waterloo, ON, N2J 2B1

24/7 Claims Service line: 1-866-464-2424
View map and details
Opening hours
Monday-Friday:
8 a.m. - 5 p.m.
Saturday-Sunday:
Closed
West Montreal - Intact Service Centre™

2020 Transcanadienne, Suite 101, Dorval, QC, H9P 2N4

24/7 Claims Service line: 1-866-464-2424
View map and details
Opening hours
Monday-Friday:
7 a.m. - 7 p.m.
Saturday:
By appointment only
Sunday:
Closed
Montreal Service Centre

3020, Hochelaga street, Montréal, QC, H1W 1G2

Service line: 438-381-3020
View map and details
Opening hours
Monday-Thursday:
7 a.m. - 5 p.m.
Friday:
7 a.m. - 3 p.m.
Saturday-Sunday:
Closed
Montreal-East Service Centre

11 700, Sherbrooke street East, Montreal, QC, H1B 1C4

Service line: 514-645-6601
View map and details
Opening hours
Monday-Friday:
7:30 a.m. - 5:30 p.m.
Saturday-Sunday:
Closed
Gatineau Service Centre

995, Vernon street, Gatineau, QC, J9J 3K4

Service line: 819-684-9646
View map and details
Opening hours
Monday-Thursday:
8 a.m. - 5 p.m.
Friday:
8 a.m. - 3 p.m.
Saturday:
9 a.m. - 12 p.m.
(On appointment)
Sunday:
Closed
Quebec Service Centre

8131, Wilfrid Hamel boul., Québec, QC, G2G 0H5

Service line: 418-872-2842
View map and details
Opening hours
Monday-Friday:
8 a.m. - 5 p.m.
Saturday-Sunday:
Closed
Saint-Hyacinthe Service Centre

17 550, Saint-Louis avenue, Saint-Hyacinthe, J2T 3H1

Service line: 450-771-7550
View map and details
Opening hours
Monday-Thursday:
7 a.m. - 12 p.m. and 1 p.m. - 5:30 p.m.
Friday:
8 a.m. - 12 p.m.
(Customer service only)
Saturday-Sunday:
Closed
Trois-Rivières Service Centre

605, des Érables street, Trois-Rivières, G8T 8Y8

Service line: 819-377-3145
View map and details
Opening hours
Monday-Thursday:
7:30 a.m. - 12 p.m. and 1 p.m. - 5 p.m.
Friday:
7:30 a.m. - 1 p.m.
Saturday-Sunday:
Closed
Intact Service Centre™

Bay 7 – 2220 32nd Avenue NE, Calgary, AB, T2E 6T4

24/7 Claims Service line:: 1-866-464-2424
View map and details
Opening hours
Monday-Friday:
7:00 am - 7:00 pm
Saturday:
9:00 am - 1:00 pm
Sunday:
Closed

Peace of mind with high quality repairs

The Rely Network is a certified repair shops network that guarantees you high quality repairs for as long as you own your home or vehicle*. 

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Intact Insurance Mobile App

Don’t wait to enjoy a peace of mind wherever you are with the Intact Insurance App. Access your insurance anytime, and more.

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Client Centre

For your convenience, Intact Insurance’s online services are accessible from any type of device – tablet, desktop or smartphone. Join the 1 500 000 users of the Client Centre and enjoy the benefits.

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Roadside Assistance

Have a flat tire, drained battery, or empty gas tank? If you don’t need to submit a claim, request roadside services from your phone without placing a call. Your location and insurance policy information will be automatically filled.

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Submit or track a claim and let our
team of professionals help you

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Hotline 24/7: 1-866-464-2424 Hotline 24/7: 1-866-464-2424

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