Our systems will be undergoing scheduled maintenance on the evening of Saturday, February 18 to Sunday, February 19.  Services will be established on February 19. If you need to report a claim during the scheduled maintenance, we can be reached at 1-866-464-2424. To get a quote, please call. If you’d like to access our online tools, including the Client Centre and mobile app, please check back at a later time.

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Important news about auto insurance with Intact Insurance in British Columbia


We’re continually evolving our insurance solutions to best meet the needs of customers and transforming the customer experience by leveraging our digital capabilities and our service excellence in claims.

When it comes to protecting what matters most, we believe that customers should have choice and flexibility.

Recent regulatory changes and the province’s current auto insurance market conditions have reduced opportunities for competition. After careful consideration, we have made the decision to no longer offer coverage for optional auto or commercial fleets based in British Columbia. Although we’re transitioning out of the optional auto insurance market, Intact Insurance will continue to work with your broker to provide solutions for your property and business insurance needs.

Intact Insurance will stop selling new auto insurance policies on December 1, 2020 and renewals as of January 1, 2021.

Should the auto insurance market conditions in British Columbia change in the future, we will work with your broker to ensure that you have choice and flexibility when it comes to your auto insurance provider.

Thank you.